The privacy policy below pertains to the eKids.com website. To read our privacy policy for mobile applications please click here.

This website is operated by eKids LLC and its affiliates and subsidiaries companies.

We collect the e-mail addresses of those who communicate with us via e-mail. The information we collect is used to improve the content of our web site or to communicate with our customers information related with their online orders.

From time to time, we may notify our customers of special and/or exclusive offers via email. If you do not want to receive e-mail from us in the future with these offerings, please let us know by sending us an e-mail at the Customer Service address listed in the Contact Us page.

In order to improve your shopping experience, our servers set cookies in your computer. If your web browser is set to block cookies, please unblock them. If you have privacy concerns, you can call the phone number listed at the bottom of this page to place your order. However, keep in mind that you will not be able to save your shopping cart and/or login info for future use.

Our Web server automatically recognizes the IP address of the computer you are using to access our web site.

Persons who supply us their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.

We may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses.

Upon request we provide customers with access to transaction information (e.g. dates on which purchases were made, amounts and types of purchases) that we maintain about them.

With respect to security, we always use industry standard encryption technologies when transferring and receiving consumer data exchanged with our sites. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated Privacy Policy, please feel free to contact us with your concern.

In certain situations, customers using outdated browser software may not be able to use our secure online order form.

In order to purchase any product from this web site, you must be 18 years of age. If a child under the age of 18 orders a product without parental or guardian permission, then the parent or guardian may return the product for a refund according to the posted returns and exchanges policies that relate to that order.

If you do not feel comfortable ordering online, you may call our toll-free number to order by phone. Please call: 1-888-288-2792.

PRIVO-Cert™ Safe Harbor Certification Program

eKids LLC is a Member of the PRIVO's PRIVO-Cert™ Safe Harbor Certification Program (“the Program”). As a participating member in the Program, eKids LLC adheres to the strict information collection, use and disclosure requirements set forth by the Program. PRIVO is an independent, third-party organization committed to safeguarding children's personal information collected online. PRIVO aims to help parents and their children exercise control over personal information while exploring the Internet. The PRIVO certification seal posted on this page indicates that eKids LLC has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at 800-288-2792 or privacy@ekids.com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.

Click to Verify