Effective date: 09/26/2016
Last updated date: 09/26/2016

This privacy notice discloses the privacy practices for www.ekids.com In order to purchase any product from this website, you must be 18 years of age.

This privacy notice applies solely to their information collected by this website. You will be advised of the following:

  1. The kind of personal information we collect through our website, how we use it, and with whom it may be shared.
  2. Your choices regarding the use of the data.
  3. The security procedures used to protect the misuse of your information.
  4. A process where you can reach a company representative to correct any inaccuracies in your information.

Gathering Personal Information, Use, and Sharing

We collect the e-mail addresses of those who communicate with us via e-mail. The information we collect is used to improve the content of our website and/or to communicate with our customers in relation to their on-line orders.

From time to time, we may notify our customers of specials and/or exclusive offers via email.

In order to improve your shopping experience, eKids collects interaction information about our visitors. eKids uses cookies to collect anonymous data, such as which pages are viewed, which browsers are used, the address and referring website, among other things. If your web browser is set to block cookies, please unblock them.

Our web server automatically recognizes the IP address of the computer you are using to access our website.

Persons who supply us their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed online.

Occasionally we run on-line advertising campaigns whose ads are served by third party companies.

We may use non personal customer information for new, unanticipated uses not previously disclosed in our privacy notice, such as disclose aggregate, customer information to third parties. We do not endorse any third party products or services and no third party is authorized to act on our behalf.

Access and Control over Your Information

Upon request we provide customers with access to transaction information (e.g. dates on which purchases were made, amounts and types of purchases) that we maintain about them.

If you do not want to receive e-mails from us in the future regarding specials, exclusive offers, or third party marketing materials, you may login into our account page and uncheck the "Subscribe to eKids news & special offers" box. You also have the option of modifying your account information or deleting the account in its entirety.

If you have privacy concerns, you can call 800-288-2792 to place your order. However, keep in mind that you will not be able to save your user and order information for future use.

If a child under the age of 18 orders a product without parental or guardian permission, then the parent or guardian may return the product for a refund according to the posted returns and exchanges policies that relate to that order.

Data Retention

Data is kept for the time necessary to provide the service requested by the user, or stated by the purposes outlined in this document, and you can always request that we suspend or remove the data.

Links

We may include links to third parties from the website or services. eKids isn’t responsible for these companies and because we have a link doesn’t mean we endorse them. Your use of our services maybe subject to the terms and conditions and privacy policies of other services that we don’t control such as mobile app stores, mobile software platforms or payment processors. Please be sure to check their privacy policies if you decide to visit them.

Security

With respect to security, we always use industry standard encryption technologies when transferring and receiving consumer data exchanged with our sites, including credit card data. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

In certain situations, customers using outdated browser software may not be able to use our secure online order form.

Privacy Questions and Contact Information

If you have any questions or concerns about the Privacy Policy, please contact us by mail at 1299 Main Street, Rahway, NJ 07065 or by phone at 888-867-8697.

PRIVO-Cert™ Safe Harbor Certification Program

eKids LLC is a Member of the PRIVO's PRIVO-Cert™ Safe Harbor Certification Program ("the Program"). As a participating member in the Program, eKids LLC adheres to the strict information collection, use and disclosure requirements set forth by the Program. PRIVO is an independent, third-party organization committed to safeguarding children's personal information collected online. PRIVO aims to help parents and their children exercise control over personal information while exploring the Internet. The PRIVO certification seal posted on this page indicates that eKids LLC has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at 800-288-2792 or privacy@ekids.com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.

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